Intertops fails to proceed bitcoin withdrawals in time

We have found 2 Intertops complaints regarding bitcoin withdrawals. Intertops Sportsbook and Casino (www.intertops.eu) are operated by Thinkquick Ltd. a company registered by the government of St. Kitts and Nevis. They were established online in 1996, however, there are some warning signs that we think should be taken seriously. Intertops Sportsbook is currently rated 3/7 (caution).

Intertops support:
Thank you for choosing Intertops. We wish to advise you that your withdrawal for US$1950 via Bitcoin dated December 21, 2017, has been canceled. The decision has been made to temporarily disable the Bitcoin option due to technical issues being experienced with the confirmation of such transactions. In light of the above, the amount has not been processed from your account and is available in your balance. At your earliest convenience, you may re-submit a new withdrawal request via an alternative option. Please accept our sincerest apologies for any inconvenience and thank you for your understanding. If you have any questions or concerns, please do not hesitate to contact us.

The 2nd Intertops complaint:
"I requested bitcoin withdrawal, it took a few days to go through. A few weeks ago I get an email confirming the withdrawal had been processed, and I was provided with the transaction ID. This happened to be the day that bitcoin prices went crazy. I don’t know whether it was intertops or their bitcoin provider, but one of them double spent the output to prevent me from receiving my withdrawal. In other words, they saw that the bitcoin I was going to receive was now worth much more than my $ credit, so they canceled and kept the bitcoin. I will not be using Intertops anymore."